Hi, I'm having trouble with my poker software crashing so their support told me to download the intel driver update utility as my graphics card may need updating.
My Card name is: Mobile Intel(R) 4 Series Express Chipset Family (Microsoft Corporation - WDDM 1.1) that I need to update.
I used the driver update utility, it says to install Intel chip device software (INF update utility - EXE only) version 10.1.1.14 date 2/14/2016.(I have version 10.0.14393 installed)
After downloading, every time I click install it does it for a while then I get "Unknown error" every time how can I fix this?
I'm running on Win 10 now,32 bit operating system x64-based processor, I was 7 originally but took the free upgrade.
Do I even need to do this? When I go manually to my device driver and search for updates it says i have the latest version installed?
I'm a complete technophobe and have so far wasted over 2 hours of a Friday night trying to sort this so any help would be appreciated!
I've tried finding a way to directly email intel customer support with this query and my DX Diagnostic reporting and also the intel driver update
crash logs but can't find a way to contact them this way.I've attached my system report and the crash logs in case this helps answer my query.