This message was posted on behalf of Intel Corporation
After translation your message I understand that the Intel RST service is not running.
Let me apologize for any inconvenience this issue may be causing to you.
I would like you to try updating Intel RST. Please try installing the Intel RST version that is on this link https://downloadmirror.intel.com/26759/eng/setuprst.exe
If issue persists I would like you to try changing Intel RST service setting. This is a setting needs to be changed in Windows* services. You can open Windows* services by pressing WinLogo key + r, type in services.msc, then press Enter. Look for the Intel Rapid Storage Technology service, double click on it, and then follow steps on this link https://www.intel.com.br/content/www/br/pt/support/technologies/000005794.html
Let me know if issue persists or not.