3 Replies Latest reply on Jun 13, 2017 2:44 PM by Intel Corporation

    NUC7i5BNK 4k 60hz not working, 30hz does

    Ephixum

      Hello Intel community,

       

      I've bought an NUC7i5BNK to run video's at 4k60hz, but with some failures.
      The Intel HD Graphics control panel supports to maximum 30hz on 3840x2160 or 4096x2160.

      I can manually add the 60hz, but that won't work and it will be set to 29hz automatically.

      Monitor = lg 65uh5c.

       

      I tried the following:
      Update BIOSInstall HDMI 2.0 Firmware
      Install latest Graphics drivers

      I connected a laptop with HDMI to the monitor, which was able to output 4k60hz.

       

      So the conclussion:
      Cable and monitor is fine, as the laptop was able to push 4k60hz.

      Adapter settings of windows doesn't work as well.

       

      Are there any other options i can try to get this to work?