This message was posted on behalf of Intel Corporation
Thank you for contacting the Intel community.
Please bear in mind that the proper driver for your system is located at the Dell website, the driver or software for your Intel component might have been changed or replaced by the computer manufacturer. We recommend you work with your computer manufacturer before installing our driver so you don’t lose features or customizations.
However, you can try installing the Intel® generic driver manually, but before installing this new driver version uninstall the old version and do not restart the system and also disconnect the internet to avoid Microsoft to install any update, please see Uninstalling the Intel® Graphics Driver and Intel® Display HDMI/Audio Driver and see how to Manually Install an Intel® Graphics Driver in Windows® 10 and Windows 8*/8.1*
You can download the latest Intel® Graphics Driver here:
Intel® Graphics Driver for Windows* [15.45]
I hope this can help you.