7 Replies Latest reply on Jun 12, 2017 2:42 PM by Intel Corporation

    I can't Enable Intel Optane Memory, I've tried everything.

    felipe_scharf

      @

      Hello guys, so, I'm having trouble to install and Enable my Intel Optane memory.

      My set up is:

      Core I7 7700k, MSI Z270 Gaming M5, 2x Kingston DDR4 2666MHZ, Intel SSD6 512GB M.E, HD 1TB Western Digital (that I left disable to not lose my data) and th Intel Optane Memory 32GB;

      So, I have tried everything and aways get an error messege. I have reinstalled my OS a lot of times, using an Original Microsoft .iso and other as well.

      Is the SSD 6 512GB with a M.2 socket compatible with the Intel Optane? I'm not using a Sata drive.

      To activate the Intel Optane Module on my motherboard, I have also enable the RAID configuration. I have downloaded the last RST driver so my sistem reognize the RAID driver and then install y OS.

      The last error I got is: System Unit without Support. (transleted from Portuguese, I'm sorry ;/ )

      Can someone help me please?

        • 1. Re: I can't Enable Intel Optane Memory, I've tried everything.
          Intel Corporation
          This message was posted on behalf of Intel Corporation

          Hello felipe_scharf,

          Intel® Optane™ Memory can only accelerate SATA based boot drives. The Intel® SSD 600p Series is an NVMe* drive and is not compatible with system acceleration.

          Our best recommendation will be for you to install your OS on your 1TB HDD (unless it's external) and use the 600p as a fast storage drive. Optane™ Memory will accelerate your HDD and you will be left with two very fast drives as a result. 

          Best regards,
          Carlos A.

          • 2. Re: I can't Enable Intel Optane Memory, I've tried everything.
            felipe_scharf

            Hello,

            First, thank you very much for your help. I really helped.

            Second, I still have a question... If I put my 1TB HHD (not external) as my primary and enbale Intel Optane on it, and left my SSD6 to be my secondary Hard Drive.... Will my 1TB with Intel Optane be less fast than the SSD6 itself?

            Do you think that using a Normal HD with Optane is equal to use a SSd M.2? It is just a question. Anyway, thanks for helping.

            • 3. Re: I can't Enable Intel Optane Memory, I've tried everything.
              Intel Corporation
              This message was posted on behalf of Intel Corporation

              Hello felipe_scharf,

               

              It should perform very similarly, and in some cases even better.

               

              For comparison I went over to our lab and installed Windows* on one of our old SATA revision 1.0 hard drives (your 1TB drive is more than likely uses SATA 3.0 which is much faster to begin with), ran a test, enabled a 32GB Optane™ Memory stick like yours and ran another test:

               

              Before:

               

              Before.PNG

               

              After:

               

              After.PNG

               

              The difference was dramatic to say the least. And this is only a benchmarking test, since Optane™ Memory works by optimizing your system and the software you use the most, your real life results may be even better than this over time.

               

              If you have any other issues or questions, do let us know. We're always glad to help.

               

              Best regards,
              Carlos A.

              • 4. Re: I can't Enable Intel Optane Memory, I've tried everything.
                felipe_scharf

                Hello,

                Thanks for aswer my question again, I really apreciate your help.

                I ran some tests by myself, I here are the results, maybe it can help more people that had the same questions as me;

                 

                SSD INTEL 512GB M.2 :

                M2 500GB.PNG

                 

                 

                HD WESTERN DIGITAL 1TB RED WITHOUT INTEL OPTANE 32GB:

                HD WD 1TB RED - WITHOUT OPTANE.PNG

                 

                 

                HD WESTERN DIGITAL 1TB RED WITH INTEL OPTANE 32GB:

                HD WD 1TB RED - WITH OPTANE 32GB.PNG

                 

                 

                SSD WESTERN DIGITAL 120GB WITHOUT INTEL OPTANE 32GB:

                SSD 120 WITHOUT OPTANE.PNG

                 

                 

                SSD WESTERN DIGITAL 120GB WITH INTEL OPTANE 32GB:

                SSD 120 WITHOUT OPTANE.PNG

                 

                I'm going to buy a new HDD, a WD Black, for run some more tests. If someone wants, I can post the results of the test as soon as it arrives.

                 

                Thanks again for your help.

                Have a nice day.

                1 of 1 people found this helpful
                • 5. Re: I can't Enable Intel Optane Memory, I've tried everything.
                  Intel Corporation
                  This message was posted on behalf of Intel Corporation

                  Hello felipe_scharf,

                  Thanks for sharing your results, we're sure that many users browsing this community will find it helpful.

                  If there's anything else we can help with, feel free to contact us again.

                  Best regards,
                  Carlos A.

                  • 6. Re: I can't Enable Intel Optane Memory, I've tried everything.
                    overloadu

                    Hello Carlos!

                     

                    So if I am running an M.2 drive and try to use Optane it is not compatible as well?

                     

                    Thanks!

                     

                    P

                    • 7. Re: I can't Enable Intel Optane Memory, I've tried everything.
                      Intel Corporation
                      This message was posted on behalf of Intel Corporation

                      Hello overloadu,

                      You can use Optane™ Memory to accelerate an M.2 SSD as long as you make sure of the following:

                      1. M.2 SSD must be SATA based. 
                      2. The port where you install your Optane™ module and the one you use for your M.2 SSD must both use your chipset lanes.

                      Bear in mind that M.2 is just a form factor. An M.2 SSD may be SATA or NVMe* interfaced. You will need to check with your motherboard manufacturer (or in your manual) to find out if both of your M.2 slots make use of your chipset. If one of the ports uses your CPU lanes instead, the configuration will not work.

                      Best regards,
                      Carlos A.