This message was posted on behalf of Intel Corporation
rk12129: Thank you very much for joining the Intel® Chipset communities.
The Intel® driver update utility in some cases it is not that accurate in finding and installing the proper driver for your system, that is why we recommend to install the drivers manually from the manufacturer’s web site.
So, in order to do that:
What is the model of the motherboard?
If this is a laptop, what is the model of the laptop?
Which Windows version are you using?
Any further questions, please let me know.