2 Replies Latest reply on Jun 13, 2017 3:50 PM by Intel Corporation

    Intel SSD Optimizer fails to optimize

    mmly79

      After a few seconds of optimizing, an unknown error is thrown, the program just shows that the optimizer has failed:

       

      error.png

       

      Is there any way to diagnose the problem? The logs are attached.

       

      Intel SSD Toolbox v3.4.5, Windows 10, Intel SSD 540s 240 GB

        • 1. Re: Intel SSD Optimizer fails to optimize
          Intel Corporation
          This message was posted on behalf of Intel Corporation


          Hello Mmly79,

          Thanks for posting on our support site, we'd like to assist you with this situation.
          First of all, the version of Intel® Solid State Drive Toolbox you have needs to be updated, you can download it from here.

          Once you have it, please update the firmware of the SSD, the latest version is LSF041C.
          Also, could you please translate for us what does the error message mean?

          Based on the logs from the SSD, your drive looks fine, nothing to worry about at the moment.

          We'll be waiting for your response.

          Regards,
          Nestor C
           

          • 2. Re: Intel SSD Optimizer fails to optimize
            Intel Corporation
            This message was posted on behalf of Intel Corporation

            Hi Mmly79,

            We would like to know if you read our previous post and if you require further assistance. We'll be waiting for your response.

            Regards,
            Nestor C