Thank you for contacting Intel Communities.
Thank you for bringing this to my attention.
Actually, this is an expected behavior, you should see the Thunderbolt when you connect a device.
On the other hand, if you connect a Thunderbolt device and there isn't any change in device manager, then it would be an issue.
I hope this information helps.
I have an Thunderbolt device attached.
Thunderbolt is not recognized by Windows 10.
So I have an issue?
thank you for your help,
I have Bios Update 46 installen.
I'm about to send the hardware back.
I installed Windows 8 on the NUC and there the graphics card was found but has no output.
On Windows 10 I still get error code 43 in the Device Manager.
Thank you for the information.
As for the graphics when installing Windows 8*, the graphics driver for these Intel® NUCs is only available for Windows® 10 because of the graphics controller that the processor uses.
Please let me know once you receive the replacement part.
I just bought NUC7i7BNH and installed Windows 10 64bits.
I try to use 2 mnonitors :
- first one connected via HDMI (working) (DELL SE2716H)
- second one connected to USB-C -> Display port (DELL E2417H)
My second monitor is not working, and not recognize.
Drivers and BIOS are up-to-date.
What to do ?
What version of the Intel HD Graphics driver do you have installed? The latest available is 18.104.22.16878 and is available for download here: Download Intel® HD Graphics Driver for Windows® 10* for Intel® NUC Kit NUC7i3BN, NUC7i5BN, and NUC7i7BN. Give it a try and see if it resolves this issue.
Hope this helps,
I tried this on a BN i7 with (2) ASUS 27" monitors and Gfx driver 4627 using a Thunderbolt to DP adapter and they both worked fine together. May be a cable issue then. Also, make sure you have the latest HDMI 2.0 firmware (1.66) for the HDMI 2.0 port.
Thanks Mr Mitch, it was a cable/monitor connector issue.
Thanks, it was a cable/monitor connector issue.