5 Replies Latest reply on Jun 1, 2017 1:47 PM by Intel Corporation

    Issues installing Intel graphics drivers for Windows 8.1 64Bit in Kaby Lakelaptops

    techiekid001

      Hi everyone,

       

       

      I recently bought a new laptop the DELL Inspirion 15.6 Intel i5 - 8gb memory - NVIDIA GTX 1050 Ti - 256gb SSD . I was able to load windows 8.1 fine and was able to get the usb's and some drivers working. However when I try to install the NVIDIA Geforce drivers I get an error stating that I need to install the intel graphics drivers first. I tried doing that and since it is a 7th Gen Intel Core i5-7300HQ mobile processor, Intel drivers wont allow me to install them even through the device manager.

       

       

      I have tried these steps:

      https://communities.intel.com/thread/108407

       

       

      But it didnt work. Maybe I am missing something or doing something wrong. Can anyone please help? I hate to have to return the laptop because I cannot use/stand windows 10 and its practices. I listed some specs on the bottom again.

       

       

       

      Laptop Model

      Dell Model: I7567-5650BLK

      7th Gen Intel Core i5-7300HQ mobile processor

      8GB system memory

      256GB solid state drive

      NVIDIA GeForce GTX 1050 Ti graphics 4gb

      Windows 8.1 Pro 64bit