4 Replies Latest reply on Jun 12, 2017 11:55 AM by Intel Corporation

    Frequent Video Crashes NUC7i7

    Tmonkey

      Hi,

       

      I have a new NUC7i7 and it is connected to a HDMI 2.0 display.

      I get frequent random video blackouts which last a few seconds before the video comes back.

      I also get the issue where the monitor goes to sleep and will not wake.

       

      As mentioned in another post, I have successfully updated the firmware, but the issue remains.

       

      I have purchased a short HDMI 2 High speed cable.  And tried a few different cables.

       

      I hope there is a fix for this as it isn't usable in its current state.

       

      I have a 128GB M2 SSD, 1TB 2.5" Drive and 1x 8GB DDR4 2133 RAM.

       

      TM