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Intel Processor diagnostic tool fail.. but i don't know what to do to fix the problems

lsawy
Beginner
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Computer shuts off because of 'critical structure corruption' randomly.. even if im not using computer. Sometimes there are high cpu and disk usage but i can't find program or programs that cause high usage.

I used Intel processor diagnostic tool. I have 3 failures, but don't know how to address problems. I'm not good with computers. Please help!

1 processor

processor name: AMD A8-7600 Radeon R7, 10 compute cores 4c+6G

Processor information:

 

AMD64 Family 21 Model 48 Stepping 1

Physical cores: 2

Logical Cores: 4

Windows 10 home 64 bit

CPU1

Genuine Intel CPU Test

Module Version: 1.0.12.64b.W

Start Time: Mon May 29 14:52:47 2017

Test Result - FAIL

Expected: GenuineIntel

Detected: AuthenticAMD

End Time: Mon May 29 14:52:47 2017

Total Time: seconds: 0

CPU1

CPU Brand String Test

Module Version: 1.0.14.64b.W

Start Time: Mon May 29 14:52:48 2017

Test Result - FAIL

..no valid string parts found..

Detected: AMD A8-7600 Radeon R7, 10 Compute Cores 4C+6G

String part compare error

End Time: Mon May 29 14:52:48 2017

Total Time: seconds: 0

CPU1

CPU Frequency Test

Module Version: 1.0.16.64b.W

Start Time: Mon May 29 14:57:56 2017

Test Result - FAIL

Processor Name: AMD A8-7600 Radeon R7, 10 Compute Cores 4C+6G

Expected CPU Frequency: 4C+6G

Detected CPU Frequency: 0

End Time: Mon May 29 14:57:57 2017

Total Time: seconds: 1

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idata
Employee
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Hello ljs5035,

 

 

This is an AMD processor, you best contact support is with AMD, you will get the right support from them.

 

 

The Intel® Processor Diagnostic Tool has been made to test Intel® processor only.

 

 

 

Regards,

 

 

 

Ivan U.

 

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