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Computer shuts off because of 'critical structure corruption' randomly.. even if im not using computer. Sometimes there are high cpu and disk usage but i can't find program or programs that cause high usage.
I used Intel processor diagnostic tool. I have 3 failures, but don't know how to address problems. I'm not good with computers. Please help!
1 processor
processor name: AMD A8-7600 Radeon R7, 10 compute cores 4c+6G
Processor information:
AMD64 Family 21 Model 48 Stepping 1
Physical cores: 2
Logical Cores: 4
Windows 10 home 64 bit
CPU1
Genuine Intel CPU Test
Module Version: 1.0.12.64b.W
Start Time: Mon May 29 14:52:47 2017
Test Result - FAIL
Expected: GenuineIntel
Detected: AuthenticAMD
End Time: Mon May 29 14:52:47 2017
Total Time: seconds: 0
CPU1
CPU Brand String Test
Module Version: 1.0.14.64b.W
Start Time: Mon May 29 14:52:48 2017
Test Result - FAIL
..no valid string parts found..
Detected: AMD A8-7600 Radeon R7, 10 Compute Cores 4C+6G
String part compare error
End Time: Mon May 29 14:52:48 2017
Total Time: seconds: 0
CPU1
CPU Frequency Test
Module Version: 1.0.16.64b.W
Start Time: Mon May 29 14:57:56 2017
Test Result - FAIL
Processor Name: AMD A8-7600 Radeon R7, 10 Compute Cores 4C+6G
Expected CPU Frequency: 4C+6G
Detected CPU Frequency: 0
End Time: Mon May 29 14:57:57 2017
Total Time: seconds: 1
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Hello ljs5035,
This is an AMD processor, you best contact support is with AMD, you will get the right support from them.
The Intel® Processor Diagnostic Tool has been made to test Intel® processor only.
Regards,
Ivan U.
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