We've moved your question to it's own thread as your issue is different from chris2306, who had trouble installing the latest drivers.
We understand you have updated to the latest drivers and applied our recommended settings, but are still experiencing issues when connecting to your 5GHz network.
As far as the PROSet goes, in Windows® 10 you won't find any user accessible software aside from the advanced settings in your device manager properties. The reason for this is that Windows® 10 does not allow any third-parties to handle network connections, so our software is mostly just a set of wireless drivers.
In order to better assist you, we would like to take a better look at your settings and hardware configuration. Please download and run the Intel® System Support Utility and attach the report it generates by switching over to the advanced editor while replying.
We look forward to hearing back from you.
Attachment steps.jpg 86.4 K
Thank you for sharing this report with us. We've reviewed it but were unable to see any real reason as to why you may be experiencing connectivity issues.
From this report, the only setting we may suggest changing is your Throughput Booster (Otimizador do rendimento) as this may cause your adapter to misbehave in high density environments.
The next step to take will be to make sure that your router is using the latest firmware:
- Drivers and Tools (ASUS AC1200+* Router) - Select your OS and expand the firmware category.
NOTE: Any links provided for third party tools or sites are offered for your convenience and should not be viewed as an endorsement by Intel® of the content, products, or services offered there. We do not offer support for any third party tool mentioned here.
Please let us know if this resolves your issue.
PS. We merged your threads into this one to avoid confusion.
here at my home i only have 2 laptops, should i turn off Throughput Booster ? i think i already tested with that function turned of, and i have the same problem. what is your final opinion.
about the router firmware, it is with last firmware since beggining
yesterday, i start the day with 65 mb download, decrease to 0,85mb !!! after half hour in 5ghz, i change and tested the 2.4ghz imediatly and i get 65mb in 2.4ghz
i restart the laptop and then in 5ghz i get 125mb again.
could this be hardware problem? because i talk to the shop that sold me the wifi card, and they have more of this model, and told me they change, cause its in warranty. please give me your opinion
i also read in Microsoft support that intel is having problems with the drivers to windows 10 64 bits... true or false?
and what about the intel pro set software, that i install without erros, and then i dont see any exe to click in windows 10 menu, doesnt create nothing, is it normal?
If this is an upgrade part, you may be having compatibility issues. When it comes to wireless adapters we always recommend verifying with your computer manufacturer (OEM) and only installing pre-approved models. If possible, it's also best to purchase the adapter directly from your OEM.
- Regulatory Information Regarding Wireless Hardware Installation or Upgrade.
- Why Doesn't My Laptop Recognize My New Intel® Wireless Adapter?
While we don't provide support for custom wireless integrations, you may try the following steps before returning your adapter:
1- Make sure that your system BIOS is fully updated.
2- Make sure the wireless antennas are properly connected.
3- Change the power plan settings for your wireless adapter: Control Panel > Power Options > Change Plan Settings > Change advanced power settings > Wireless adapter settings > Power Saving Mode > Set both On Battery and Plugged in to Maximum Performance.
Since the Throughput Booster settings seems to make no difference in your case, you may leave it as it is.