4 Replies Latest reply on Jun 1, 2017 3:50 PM by Intel Corporation

    Intel NUC DN2820FYKH randomly powers off

    mortimermarker

      Hi. I have an Intel NUC DN2820FYKH and it is randomly power cycling (shuts down hard, on reboot shuts off again; if I press the power button it may or may not boot, multiple tries and it may finally boot.)
      This seems to be random. Temps are rarely above ~50C.

       

      NUC DN2820FYKH, BIOS REV FYBYT10H.86A
      8GB Kingston KVR DDR3 SO-DIMM memory (P/N: 9905428-087.A00LF)
      Samsung 850 EVO 120GB SSD
      OS: Ubuntu 16.04.1 - Kernel 4.8.0-52-generic

      (but OS doesn't seem to matter; other Linux/Windows 10 = same shutdown issues).

       

      Help. Thanks.