9 Replies Latest reply on Jun 29, 2017 4:46 PM by Intel Corporation

    Problem with Intel HD Graphics 620 x Nvidia GeForce 940mx


      We bought a Laptop Dell 7460 (i7) with Intel HD Graphics 620 and Nvidia GeForce 940mx.

      The intel driver cause problems on Windows 10 (1703), as Crashes and many times alternating the Display between Black Screen and Desktop Image, sometimes resulting in Blue Screen Error (video_tdr_failure (igdkmd64.sys)).


      We contacted the Dell Support, but they didn't offer a solution.


      On Linux, Ubuntu (16.04), the problems happen too.


      The Laptop just Works with the Driver Intel HD Graphics 620 disabled!