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Estoy usando el sistema operativo Windows 10. Tengo una HP Omen con un acelerador grafico integrado Intel(R) Graphics 530 y otro GTX 960m.
Hace poco tiempo he instalado el TIa Portal V14 SP1 en mi PC por cuestiones laborales. Todo funciona perfecto excepto al intentar simular los HMI (pantallas táctiles) de versiones anteriores a la 14. Me aparece el error de la foto.
Mi pregunta es si es algún problema de incompatibilidad entre el acelerador integrado y si es algo que pueda solucionarse. He intentado un montón de cosas pero no encuentro una solución a este problema.
Im Using window 10. i have an HP Omen with an Intel Graphics 530 and GTX 960m acelerator.
Recently i installed Tia Portal V14 SP1 to mi PC. It works fine until i try to simulate HMI screens with versions under 14.0.0.0. The error is in the picture.
I wonder if there is a solution for this incopatibility.
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Hello WalJac,
Thank you for contacting Intel Communities.
I am sorry to hear you are having issues when running (TIA-Portal) V14. I would like to request the following information to better assist you:
Have you tried setting up your GeForce GTX 960M Dedicated Graphics as default graphics?
https://support.hp.com/rs-en/document/c03519217# AbT1 https://support.hp.com/rs-en/document/c03519217# AbT1
In addition, the http://System requirements WinCC Basic (TIA-Portal) V14 support site for your program shows the compatible operating systems but I don't see Windows® 10 listed. Have you tried contacting Siemens to look for any compatibility issues with Windows® 10?
I hope to hear from you soon.
Best Regards,
Juan V.
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Hello WalJac,
I was reviewing this thread and I wanted to know if you need further assistance?
Best Regards,
Juan V.
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