This message was posted on behalf of Intel Corporation
KwanNNN: Thank you very much for joining the Intel® Processors communities.
In order to replace the processor, please get in contact with Intel directly:
Chat support; http://intelsupportchat.force.com/icslivechat/ics_tech_processor_ww_english_Chat
For phone support, depending on your location, you will see the contact information on the links below:
EMEA contact information: http://intel.ly/28QeAF3
APAC contact information: http://intel.ly/1ITfjUF
LAR contact information: http://intel.ly/29c0rW4
North America: Phone Number 1-916-377-7000, Monday - Friday 7:00 AM to 5:00 PM (Pacific Time).
Any further questions, please let me know.