9 Replies Latest reply on Sep 19, 2017 11:41 AM by Elnaz

    RGB Camera Stream of the SR300 stops working

    Hakis

      Dear Community,

       

      I'm working with three Intel RealSense Cameras (SR300) since last year.

       

      A few days ago it happened that i couldn't start the RGB- camera stream of one of the realsense. Is there any advice for what can i do?

       

      The depth-stream is still working and also the other cameras are working fine (on the same computer). So there is no issue with the driver.

      Furthermore I'm working on Ubuntu and Windows. Both systems can detect and start the camera. But as I said the RGB-Stream is not available.

       

      Thanks for any advices