4 Replies Latest reply on May 22, 2017 9:55 AM by Intel Corporation

    HD 620 Does not support 3840x2160 4k 60Hz


      Similar to HD620 DPalt > 4k@60? , I cannot get 60Hz working on my Samsung NP900X5N laptop.

      I have a 18Gbps HDMI cable

      The TV supports 4k/60Hz 4:4:4

      The integrated graphics should: Experience Visual Perfection with Intel® Graphics Technology

      I disabled the laptop screen

      Updating to the latest drivers on windows does not fix the problem.

      Creating a custom mode with xrandr in linux and switching to that does not fix the problem (output: `xrandr: Configure crtc 0 failed`)