4 Replies Latest reply on May 24, 2017 12:00 PM by FordFoundation-Servicedesk

    Lenovo Machines connected to VPRO goes to sleep/Unreachable

    FordFoundation-Servicedesk

      Hi Team,

       

      We are using Intel vpro technology and manage machines remotely. Primarily ,we use it for imaging purposes .where we deploy images on machines connected to VPRO.

       

      If the machine is idle for some time, Its disconnecting from VRPO. Also machine goes to sleep mode during imaging. Due to which the image deployments gets failed.

      When checked VPRO connected does not ping at all.

       

      We have Lenovo laptops Gen1,2,3,4 machines. We have worked with Lenovo and they informed there are no issues from their end. They just had us to do bios update.

      We have ensured all port and network communications are fine.