5 Replies Latest reply on May 22, 2017 5:11 PM by Intel Corporation

    RMA number is not shown in my account, how to check its status?


      Hello forum,


      i am looking for a status update to my RMA case with SWR number: 02777159 which was followed by the 02791125, probably by misunderstanding.

      In few words, i was informed the other days that my item (send with the 02777159's DHL returning airway bill) was received by the returning depot the last Friday, the Warranty replacement department is notified and the replacement/new item would be send back to me asap. Unfortunately, i can not see any of the RMAs in my Intel account, therefore i am unable to track any update for my case, thus i am kindly asking any of the available Intel representatives here in this forum to answer my concerns.


      TIA for any assistance and i am at your disposal for any questions might arise.