1 Reply Latest reply on May 15, 2017 3:08 PM by Intel Corporation

    i7-6500u SST disabled

    The_seraphim

      I have an I7-6500u in a HP spectre 15-ap004na

       

      I am on windows 10 enterprise version 1607

       

      I am of the understanding that the speedshift technology should be available and enabled on this combination.

       

      However in HWINFO it is in red (which i think means available but not enabled)

       

      I cannot see anyway to turn this feature on.

        • 1. Re: i7-6500u SST disabled
          Intel Corporation
          This message was posted on behalf of Intel Corporation

          Hello The_seraphim,
           
          Thank you for contacting the Intel community.
           
          The option is normally located on the BIOS, depending on the motherboard you are using and how your system was built, the Intel® speed shift technology is available on 6 generation processors but this also depends on your computer manufacturer if they decide to enable or disable this option.
           
          At this point, I suggest you to contact you computer manufacturer and find out if this option can be enabled on your system BIOS, you can check with them if there is a BIOS update that can help enable this option on your system.
           
           
          Please let me know how it goes.
           
           
          Best regards,
           
           
          Ivan.