This message was posted on behalf of Intel Corporation
As per our translator application, we understand you're having issues with your new Intel® Dual Band Wireless-AC 7260.
Please keep in mind that custom wireless integrations are not supported:
- Regulatory Information Regarding Wireless Hardware Installation or Upgrade.
- Why Doesn't My Laptop Recognize My New Intel® Wireless Adapter?
In many cases, differences in wiring or features may prevent your new adapter from working properly. Your wireless adapter using the PCIe interface to communicate, while Bluetooth* connects via USB. If your previous adapter did not have Bluetooth* functionality, it's possible that your system won't recognize the Bluetooth* module in your adapter. Because of this, we recommend verifying with your computer manufacturer before purchasing a replacement adapter, and if possible, to purchase your replacement from them directly.
In our best effort, we can recommend making sure that you're using our latest drivers and have set up your adapter with our recommended wireless settings.
- Download the Latest Driver for Your Intel® Wireless Adapter.
- Download Intel® Wireless Bluetooth® Software.
While your settings may only show 802.11a/b/g under Wireless Mode, Wireless-AC is enabled/disabled throught the "HT Mode" setting:
- HT Mode = 802.11n
- VHT Mode = 802.11ac
Wireless mode only serves to limit your adapter to an especific legacy mode.
To verify which wireless radio type you're currently using, the NETSH command will be very helpful:
- netsh wlan show interfaces
In this example, the computer is connected to a Wireless-N network.
We hope this information helps.