7 Replies Latest reply on May 23, 2017 10:14 AM by Intel Corporation

    NUC7i7BNH: Linux installation

    eyara

      Hi there,

       

      I am trying to install Linux on the NUC7i7BNH (2x8GB RAM, 1 x Samsung 960 Pro 1TB NVMe SSD, 1 x Samsung 850 EVO SSD 1TB, Display connected via HDMI).

      BIOS 0046

      BIOS settings:

      Chipset SATA Mode to AHCI

      Legacy Boot is disabled

      (UEFI Boot pane, OS Selection not existing)

       

      Linux distributions I tried:

      linuxmint-18.1-kde-64bit (that was the originally intended OS))

      linuxmint-17.3-64bit

      Fedora-KDE-Live-x86_64-25-1.3

      Ubuntu 16.04.2 LTS

       

      Basically the behaviour of all distros is the same when starting from USB stick:

      they run to some extend (no WIFI available, Drives can be mounted and formatted)

      when trying to install on disk they basically all crash.

      The only OS installable seems to be Windows 10 :-(

       

      Nachricht geändert durch Kai-Stefan Luithardt

        • 1. Re: NUC7i7BNH: Linux installation
          lw1948

          Try to install Ubuntu 16.10. The Ubuntu 16.04 version does not fully support Kaby Lake. See Kaby Lake i7 NUC Review 4/4: Fan, Power, Linux, Conclusions (NUC7i7BNH) – The NUC Blog

           

          Leon

          • 2. Re: NUC7i7BNH: Linux installation
            eyara

            @lw1948: Thank you for your very quick response:

             

            I made an USB bootable stick wit Ubuntu 16.10.

            The behaviour is very much the same as Mint 18.1

            running works. Installing fails (the application dies). After second try (just curiosity) the entire OS crashes. When pressing the reset/power button after some minutes

            some minutes: hundreds of lines like:

            SQUASHFS error: Unable to read fragment cache entry ...

            SQUASHFS error: Unable to read page, block ...

             

            when trying to directly install at boot I can see the Ubuntu desktop for a tiny moment then blinking cursor upper left corner. After some minutes pressing reset some lines of:

            FAT-fs (sdb1): Directory bread(block ...) failed

            then after some minutes timeout and all over again.

             

            For the fun of it I will now change the 4K display against a 1080p and see if graphics can make a difference.

            • 3. Re: NUC7i7BNH: Linux installation
              eyara

              OK - as expected: no difference

              strange enough. When playing with the USB loaded OS - WLAN access point is found but network is disabled.

              Sometimes the install application starts up and I may choose a language and then it crashes.

              • 4. Re: NUC7i7BNH: Linux installation
                Intel Corporation
                This message was posted on behalf of Intel Corporation

                Hello eyara,
                 
                Thank you for contacting the Intel community.
                 
                I’m sorry that you haven’t been able to install Linux* on this Intel® NUC, in this case Intel hasn't validated these operating systems. We recommend you use the latest kernel. If you need assistance with Linux* on Intel NUC, check your distro's website and forums for peer assistance.
                 
                There some Linux* support at the following link that might help you.
                http://www.intel.com/content/www/us/en/support/boards-and-kits/000005499.html
                 
                If it does not work you can try at the Linux*support site:
                https://www.linux.org/
                 
                 
                 
                Best regards,
                 
                 
                Ivan U.
                 

                • 5. Re: NUC7i7BNH: Linux installation
                  eyara

                  Hello Ivan,

                   

                  thank you for your support and sharing the links.

                   

                  Well, unfortunately I already looked those up prior to posting the issue. I had noticed that Intel NUC do not support Linux officially but honestly I thought that Intel wanted to be prepared not be sued for some minor issue like lack of IR support. Finding that NUC exclusively work with Windows all is utterly surprising to me.

                   

                  My final attempt was to remove the second hard drive. Now when attempting to install Ubuntu 16.10 I could connect to the WLAN router; the M2.SSD would be partitioned but installation failed with crashing forcing me to hard reset.

                   

                  I am now breaking my attempt and for the time being run Linux on a virtual machine within Windows.

                  By the way: Windows support also does not work flawlessly with original drivers and installer software.

                   

                  Best Regards

                  • 6. Re: NUC7i7BNH: Linux installation
                    Intel Corporation
                    This message was posted on behalf of Intel Corporation

                    Yes, at this point Intel has only validated this NUC to work with Windows® 10 as you can see at the following link:
                    Supported Operating Systems for Intel® NUC Products

                    On that same page you can see the customer-reported operating systems at the bottom, those operating system versions are reported as compatible by owners of Intel® NUC Boards and Kits.

                    Do you have problem with the IR on this unit? If yes, I would strongly recommend creating a new thread to get assistance related to that issue.

                    Also, I sent you a private message.


                    Regards,

                    Ivan U.

                    • 7. Re: NUC7i7BNH: Linux installation
                      Intel Corporation
                      This message was posted on behalf of Intel Corporation

                      Hello eyara,
                       
                      I’m just wondering if you saw the private message I sent you or if you need further assistance.
                       
                       
                      Regards,
                       
                       
                      Ivan U.