10 Replies Latest reply on Jun 19, 2017 1:26 PM by Intel Corporation

    Intel Aero doesn't properly start sometimes (Orange and blue LEDs)

    mike_charikov

      Hi! I have a problem when Intel Aero doesn't start properly sometimes.

       

      Sometimes, when I push start-button, device remains in some intermediate state and OS doesn't start.

       

      In that state LED from the front side is orange and LED from back side is blue. (In normal state they all should be green)

       

      IMG_20170515_100547_HHT.jpg

       

      IMG_20170515_100704_HHT.jpg

       

      After a lot of reboots (up to 10-15 attempts) IA starts normally.

       

      Any ideas what should we check?

       

      P.S.

      Also when IA is in a wrong state power-off button doesn't work, so we need to turn off power manually to reboot.