I would like to gather more information regarding your system configuration in order to address this matter in the most accurate way, so respond below;
- Provide your report for Intel® Graphics Drivers, see here for the instructions on how to get the report; Report for Intel® Graphics Drivers
- Provide your Intel® SSU, find the tool here; Download Intel® System Support Utility for Windows*
- Provide the brand and model of the monitors you are using.
- Provide the brand and model of the video cables.
To attach a file, you must click "Use Advanced Editor" in the top right corner of the response box, then the "attach" option will appear in the bottom right corner of the response box.
Datos de la computadora y monitores