Thank you for contacting Intel Communities.
I am sorry to hear you are having issues with the USB-C port and your external devices, let me try to help you.
- Do you have issues with any device connected to the USB-C on your Intel® NUC, i.e: TV/monitor, USB-C flash drive, etc?
- Do you have the latest BIOS installed?
- We also have this list with all the compatible devices with your Intel® NUC
- I see that you have tested this will several operating systems, however; this device is validated to work only with Windows® 10.
so newest BIOS (46), but changelog said nothing about USB-C in the last ones. Still having a lack of USB-C devices, basically apart from the hdd enclosures my Nexus 5X. Turns out that Nexus USB-C cable doesn't even make the hdd's spin up. So I'm about to get another USB-C cable, 3.1gen2 capable to exclude possible cable issues.
Compatible device list is not really helpful here. We're talking about the USB standard, so everything should work, regardless if in that list or not. And thanks again for the constant reminder that only Windows 10 is validated... Intel does all the linux work/support for Mesa, Thunderbolt 3 and so on, thats the reason why many people buy these NUCs (including me).
Getting back here once I know more.
Thank you for the update.
I would recommend connecting any other device to the USB-C port, just to make sure the issue is not related to the external drive only but to the USB-C port, so then you can look for any warranty options.
I will await the outcomes.