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7th Gen Intel(R) Core(TM) processor family
Microsoft Windows® 10 64-bit Only
6th Gen Intel(R) Core(TM) processor family
Microsoft Windows* 7 64-bit
Microsoft Windows* 8.1 64-bit
Microsoft Windows® 10 64-bit
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I HAVE A Microsoft Windows 10 64-bit
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PCI\VEN_8086&DEV_0F31&SUBSYS_21DE103C&REV_0E
PCI\VEN_8086&DEV_0F31&SUBSYS_21DE103C
PCI\VEN_8086&DEV_0F31&CC_030000
PCI\VEN_8086&DEV_0F31&CC_0300
C:\Users\alexp>dispdiag -out %homepath%\Desktop\DispDiag-Intel-Issue.dat
Dump file: \Users\alexp\Desktop\DispDiag-Intel-Issue.dat
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Pls help me i have the 64.bit and its says ONLY and i have it
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Link Copied
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# SSU Scan Information
Scan Info:
Version:"2.5.0.8"
Date:"05/09/2017"
Time:"00:00:56.3740574"
# Scanned Hardware
Computer:
BaseBoard Manufacturer:"Hewlett-Packard"
BIOS Mode:"UEFI"
BIOS Version/Date:"Insyde F.27 , 04/07/2016 12:00 AM"
CD or DVD:"hp DVDRW DU8AESH"
Embedded Controller Version:"6.39"
Platform Role:"Mobile"
Processor:"Intel(R) Pentium(R) CPU N3540 @ 2.16GHz , GenuineIntel"
Secure Boot State:"On"
SMBIOS Version:"2.8"
Sound Card:"Realtek High Definition Audio"
Sound Card:"Intel(R) Display Audio"
System Manufacturer:"HP"
System Model:"HP 15 Notebook PC"
System SKU:"N5Y05UA# ABA"
System Type:"x64-based PC"
- "Display"
Intel ® Graphics Driver Version:"1.6.40.0"
- "Intel(R) HD Graphics"
Adapter Compatibility:"Intel Corporation"
Adapter DAC Type:"Internal"
Adapter RAM:"2.01 GB"
Availability:"Running or Full Power"
Bits Per Pixel:"32"
- "Caption":"Intel(R) HD Graphics"
Link:" http://www.intel.com/content/www/us/en/search.html?keyword=HD+Graphics"
CoInstallers:"igfxCoIn_v4425.dll, CoDeviceInstall"
Color Table Entries:"4294967296"
Dedicated Video Memory:"Not Available"
Driver:"igdkmd64.sys"
Driver Date:"04/03/2016 07:00 PM"
Driver Path:"C:\WINDOWS\system32\DRIVERS\igdkmd64.sys"
Driver Provider:"Intel Corporation"
Driver Version:"10.18.10.4425"
INF:"oem11.inf"
INF Section:"iVLV2M_w10"
Install Date:"Not Available"
Installed Drivers:"igdumdim64.dll,igd10iumd64.dll,igd10iumd64.dll,igdumdim32,igd10iumd32,igd10iumd32"
Last Error Code:"Not Available"
Last Error Code Description:"Not Available"
Last Reset:"Not Available"
Location:"PCI bus 0, device 2, function 0"
Manufacturer:"Intel Corporation"
Microsoft DirectX* Version:"DirectX 12"
Monochrome:"No"
Number of Colors:"4294967296"
Number of Video Pages:"Not Available"
PNP Device ID:"PCI\VEN_8086&DEV_0F31&SUBSYS_21DE103C&REV_0E\3&11583659&1&10"
Power Management Capabilities:"Not Available"
Power Management Supported:"Not Available"
Refresh Rate - Current:"59 Hz"
Refresh Rate - Maximum:"59 Hz"
Refresh Rate - Minimum:"40 Hz"
Resolution:"1366 X 768"
Scan Mode:"Noninterlaced"
Service Name:"igfx"
Status:"OK"
Video Architecture:"VGA"
Video Memory:"Unknown"
Video Processor:"Intel(R) HD Graphics"
- "Memory"
Physical Memory (Available):"1.57 GB"
Physical Memory (Installed):"4 GB"
Physical Memory (Total):"3.89 GB"
- "BANK 0"
Capacity:"4 GB"
Channel:"Bottom-Slot 1(Left)"
Configured Clock Speed:"1333 MHz"
Configured Voltage:"0 millivolts"
Data Width:"64 bits"
Form Factor:"SODIMM"
Interleave Position:"Not Available"
Manufacturer:"Samsung"
Maximum Voltage:"Not Available"
Memory Type:"DDR3"
Minimum Voltage:"Not Available"
Part Number:"M471B5173EB0-YK0"
Serial Number:"23171694"
Status:"Not Available"
Type:"Not Available"
- "Motherboard"
Availability:"Running or Full Power"
BIOS:"F.27, HPQOEM - 3"
Caption:"Motherboard"
Chipset:"Not Available"
Date:"04/06/2016 07:00 PM"
Install Date:"Not Available"
Last Error Code:"Not Available"
Last Error Code Description:"Not Available"
Manufacturer:"Hewlett-Packard"
Model:"Not Available"
Part Number:"Not Available"
PNP Device ID:"Not Available"
Power Management Capabilities:"Not Available"
Power Management Supported:"Not Available"
Product:"233F"
Serial Number:"PFKGU038J590WC"
Status:"OK"
Version:"06.27"
- "Networking"
Intel ® Network Connections Install Options:"Not Available"
Intel ® Network Connections Version:"Not Available"
Intel ® PROSet/Wireless Software Version:"Not Available"
- "Realtek PCIe FE Family Controller"
Availability:"Running or Full Power"
Caption:"Realtek PCIe FE Family Controller"
CoInstallers:"Not Available"
Default IP Gateway:"Not Available"
DHCP Enabled:"Yes"
DHCP Lease Expires:"Not Available"</...
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Hello AlexNeedsHELP123,
I was wondering if you have or not any other inquiry. In case you have any other inquiry just let me know.
Regards,
Fred D.
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Hello AlexNeedsHELP123,
I understand you are trying to install latest graphics driver on your computer.
Thanks for the information you provided to us.
According to the DxDiag report you attached to this forum thread your computer is currently using latest graphics driver. Currently there is no newer driver we can provide for the graphics controller that comes in your computer.
Let me know if you have or not any other inquiry.
Regards,
Fred
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