Thank you for contacting Intel Communities.
The DP output was eliminated because the USB-C is also Thunderbolt 3.0 compliant, that also acts as DP 1.2 rev.
Please bear in mind that KVM devices are considered adapters since they are between the Intel® NUCs and the displays, so this could be a compatibility issue; I recommend using a Cable/Dongle from this list.
I hope this information helps.
thank you for your answer. Two comments from my side:
- When I want to connect a displayport monitor the USB-C (and thunderbolt) port is blocked. Not good. The only option I see is to spend another $200 to buy a thunderbolt docking station. Would this work? I was looking for a HDMI 2.0 to displayport adapter like the one listed on the Intel webiste, but these cannot be purchased, at least not in Germany.
- Having a KVM device is not so 'exotic', at least not for a software developer. Plenty of hardware on the desk. There is no KVM switch on your list. Does this mean, that I cannot recommend your NUC 7i7 for this scenario? The company I work for (just about 8k people) would love to hear this...
Please find a solution, all other NUCs I have (5i5, 6i7) work in my setup, it is just the 7i7 which fails miserably..
I tested the following:
- Intel® NUC Kit NUC7i7BNH (with BIOS version 0046 - Date: 05/03/2017)
- Windows® 10 with Creators Update.
- HP Z27s monitor.
- Club3D USB 3.1 Type C to DP adapter
I restarted the Intel® NUC and I got video signal again.
This confirms that the issue is related to compatibility between the KVM and the Intel® NUC.
My recommendation is to contact Aten Support to look for any compatibility information.
I hope this helps.