This message was posted on behalf of Intel Corporation
We understand you have recently upgraded your wireless card in order to connect to your wireless dock. Please bear in mind that custom wireless integrations are not supported. If the upgrade was authorized by your computer manufacturer, they will be your main support provider.
- Regulatory Information Regarding Hardware Installation or Upgrade.
For this adapter to work, you will need to make sure that all three antennas are properly installed. Antenna 1 and 2 are used for wireless networking and Bluetooth*, these are the same used for regular wireless adapters. The third antenna, which should be the Intel® Wireless Gigabit Antenna-M 10041R, is slightly larger and will be used for WiGig communications. Without this third special antenna, wireless docking will not be possible.
An Intel® Wireless Gigabit Sink is not required, as this component should already be integrated inside of your wireless docking station.
- Intel® Tri-Band Wireless-AC 18260 Product Brief.
Hardware considerations aside, you will also need to download the latest wireless drivers and wireless dock manager from your computer manufacturer:
- Support downloads for Dell Latitude E5570* (Select your OS, expand Network category).
The following links may also help:
- How to use and Troubleshoot the Dell Wireless Docking Station WLD15*.
- Intel® Wireless Docking Troubleshooting Guide.
NOTE: Any links provided for third party tools or sites are offered for your convenience and should not be viewed as an endorsement by Intel®® of the content, products, or services offered there. We do not offer support for any third party tool mentioned here.
We hope this information helps.