This message was posted on behalf of Intel Corporation
We understand you have recently set up your computer using Intel® Optane™ Memory. After which you're no longer able to detect your system's optical disk drive (or select it as a boot device).
Please keep in mind that we don't provide support for third-party hardware, and this is not an expected issue for Optane™ Memory installations. However we can make the following suggestions:
- Unplug your DVD-RW drive, then plug it back in making sure all connectors to your motherboard and power supply are clean and properly attached.
- Check your optical drive's documentation to make sure it is able to work in UEFI mode. Some devices will only function in legacy/CSM (compatibility support module) mode.
- Contact your motherboard manufacturer for further troubleshooting if issue persists. It's possible that some BIOS settings may need to be changed for your optical drive to serve as a boot device.
1 of 1 people found this helpful
Just wanted to clarify that my issue is NOT a result of the installation and use of Optane memory. It IS a result of using an older optical drive on a UEFI BIOS.
I did figure out there is a way in Windows 10 to create a recovery drive on a GPT/UEFI formatted USB flash drive.
At this point I don't know if it's worth putting any more effort in trying to configure my system to boot from the DVD-RW since I have everything I need on USB.