1 Reply Latest reply on May 21, 2017 10:20 AM by Money

    NEW...........GAME "Might & Magic X Legacy" Play error

    Money

      GAME “Might & Magic X Legacy” Play error

       

      Category

      Questions

      Answers (N/A if not applicable)

      Description

      描述

      Provide a detailed description of the issue

      Play “Might and Magic X –Legacy” is ERROR

      Please place an X to the right of the option showing how often you see this issue using specific steps. (Ex: 'Every few times a game is started it flickers.' <- This would be "Often")

      Always (100%): X

      Often (51-99%):

      Sporadic (20-50%):

      Very Sporadic (<20%):

      Hardware (HW)

      Brand and Model of the system.

      ASUS T302CA WINDOWS10 Creators

      Hybrid or switchable graphics system?
      ie Does it have AMD or NV graphics too?

      NO, only INTEL HD graphics.

      Make and model of any Displays that are used to see the issue (see note2 below).
      LFP
      = Local Flat Panel (Laptop panel)
      EFP = External Flat Panel (Monitor you plug in)

      LFP

      How much memory [RAM] in the system (see note2 below).

      8G RAM

      Provide any other hardware needed to replicate the issue.
      ie: Cables&brand, cable type [vga, hdmi, DP, etc], dock, dongles/adapters, etc

       

      Hardware Stepping (see note1 below).

       

      Software (SW)

      Operating System version (see note2 below).

      Windows 10 Creators

      VBIOS (video BIOS) version. This can be found in “information page” of CUI (right click on Desktop and select “Graphics Properties”.

       

      Graphics Driver version; for both integrated Intel and 3rd party vendors (see note2 below).

       

      SW or Apps version used to replicate the issue.

       

      Configurations

      Single display, clone, or extended (see note2 below).

      Single display.

      Display resolution & refresh rate setting of each display (see note2 below).

      1920x1080 60Hz.

      AC or DC mode, i.e. is power cable plugged in or not?

      AC and DC both.

      How to repro

      Please provide steps to replicate the issue.  These steps are very crucial to finding the root cause and fix.
      A screenshot to illustrate the issue is a huge plus. A video of the failure is even better! Attach to the post or provide the YouTube link.

      1. Please look youtube https://youtu.be/zelOmJ5XzHs

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