Graphics
Intel® graphics drivers and software, compatibility, troubleshooting, performance, and optimization
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Can't Download New Driver

IFred
Beginner
3,058 Views

I'm trying to download this latest driver https://downloadcenter.intel.com/download/26682/Graphics-Intel-Graphics-Driver-for-Windows-15-40- Download Intel® Graphics Driver for Windows* [15.40] , but it says "Error: The driver being installed is not validated for this computer. Obtain the appropriate driver from the computer's manufacturer. Setup will exit." I've heard you need to download it as a Zip file, but I can't find any clear instructions about how to do so.

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8 Replies
AlHill
Super User
849 Views

what OS?

Doc

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IFred
Beginner
849 Views
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AlHill
Super User
849 Views

The zip files you need are on the link you provided.

Download the one you need for your OS.

Then, http://www.intel.com/content/www/us/en/support/graphics-drivers/000005629.html Manually Install an Intel® Graphics Driver in Windows® 10 and Windows...

Doc

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IFred
Beginner
849 Views

The problem is the instructions say "unzip the file to a designated location or folder." And I can't figure out the button to do that Or what that means.

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idata
Employee
849 Views

Hello Masterofcards,

 

 

I understand you are getting an error message during graphics driver update.

 

 

Let me apologize for any inconvenience this issue may be causing to you.

 

 

Please download this driver https://downloadmirror.intel.com/26682/eng/win64_154034.4624.zip https://downloadmirror.intel.com/26682/eng/win64_154034.4624.zip

 

 

Try installing that driver with the steps that are on this YouTube video https://www.youtube.com/watch?v=S1KzoQDjMMY https://www.youtube.com/watch?v=S1KzoQDjMMY

 

 

Let me know if issue persists or not.

 

 

Regards,

 

Fred
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IFred
Beginner
849 Views

I'm confused about the video. It does not start from the beginning. What I'm asking for is this; When you download the ZIP file from the Intel Website, and then a window pops up of your files, what do you do?

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idata
Employee
849 Views

Hello Masterofcards,

 

 

I just sent to you a private message. Please check your inbox.

 

 

Regards,

 

Fred
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