Provide your processor model number, ASUS system model number, and operating system information.
SYSTEM INFORMATION Computer Manufacturer ASUSTeK COMPUTER INC. Computer Model X550VX Operating System (O/S) Microsoft Windows 10 (build 14393), 64-bit Operating System Build (O/S) 14393 Operating System (version) 10.0.14393 System RAM 8.0 GB CD or DVD Device HL-DT-ST DVDRAM GUE1N System Hard Drive Overview System Total Storage Size: 931.0 GB Local Disk C:\ 931.0 GB Used space: 95.5 GB Free Space: 835.5 GB GRAPHICS INFORMATION Graphics Product  Intel(R) HD Graphics 530 Video Memory 4.0 GB Graphics Product  Intel(R) HD Graphics 530 Video Memory 4.0 GB MOTHERBOARD INFORMATION Manufacturer not detected Model X550VX AA Number not detected BIOS Vendor American Megatrends Inc. BIOS Version American Megatrends Inc. X550VX.301 BIOS Release Date System Memory 8.0 GB Sound Card Sonido Intel(R) para pantallas PROCESSOR INFORMATION Manufacturer Intel Model Intel(R) Core(TM) i5-6300HQ CPU @ 2.30GHz Intel Processor analysis tools Intel Processor analysis tools CPU Speed 2.3 GHz Link to Processor Specification Link to Processor Specification
This message was posted on behalf of Intel Corporation1 of 1 people found this helpful
I understand you are getting an error message during the installation of the graphics driver.
Let me apologize for any inconvenience this issue may be causing to you.
I would like you to try installing our graphics driver manually. Please download the driver that is on this link https://downloadmirror.intel.com/26669/eng/win64_154516.4627.zip
Please install the graphics driver using the steps that are on this YouTube video https://www.youtube.com/watch?v=S1KzoQDjMMY
Let me know if issue persists or not.