5 Replies Latest reply on May 2, 2017 12:45 PM by Intel Corporation

    nuc4i5mybe

    miselfi

      where can I find support drivers for windows 10 for my device nuc4i5mybe

        • 1. Re: nuc4i5mybe
          N.Scott.Pearson

          You have a NUC5i5MYBE, not a NUC4i5MYBE. You can find the applicable downloads here: Downloads for Intel® NUC Board NUC5i5MYBE.

           

          ...S

          • 2. Re: nuc4i5mybe
            miselfi

            Hi

            I have a NUC4i5MYBE, please see intel report from intel detection application:

             

            Intel System Identification Utility Reference Number: 0386 8507
            Date Created: Tuesday, May 2, 2017 12:56:10 AM
            ADVANCED

            SYSTEM INFORMATION
            Computer ManufacturerIntel Corporation
            Computer ModelNUC4I5MYBE
            Operating System (O/S)Microsoft Windows 10 (build 15063), 64-bit
            Operating System Build (O/S)15063
            Operating System (version)10.0.15063
            O/S Language0409
            System RAM8.0 GB
            .NET Framework Version4.6.2
            CD or DVD Device
            System Hard Drive Overview
            System Total Storage Size:162.3 GB
            Physical Drive0
            Maker
            ModelINTEL SSDSCKJF360A5
            Bus TypeSATA
            Solid State Drive Firmware Version60A5LTQi
            Local Disk C:\162.3 GB
            Used space:131.7 GB
            Free Space:30.6 GB
            Memory Detail
            Total Physical Memory8.0 GB
            Available Physical Memory5.1 GB
            Total Virtual Memory2.0 GB
            Internet Browser [101]Internet Explorer
            Internet Browser Version [101]11.0.15063.0
            Internet Browser [102]Firefox
            Internet Browser Version [102]52.0.2

             

             

            GRAPHICS INFORMATION
            Graphics Product [1]Intel®HDGraphics4400
            Graphics Driver Version20.19.15.4531
            3D AccelerationYes
            Hardware Transform & Lighting SupportYes
            Video Memory3.0 GB
            Vertex Shader Support5.0
            Pixel Shader Support5.0
            Microsoft DirectX* Version11.0
            Current Graphics Resolution1920x1080
            Current Color Depth32 Bits Per Pixel

             

            MOTHERBOARD INFORMATION
            Manufacturernot detected
            ModelNUC4I5MYBE
            AA NumberH48970-300
            BIOS VendorIntel Corporation
            BIOS VersionIntel Corporation MYHSWi5v.86A.0023.2014.1106.1937
            BIOS Release Date11/06/14
            System Memory8.0 GB
            Sound CardIntel(R) Display Audio

             

            PROCESSOR INFORMATION
            ManufacturerIntel
            ModelIntel(R) Core(TM) i5-4300U CPU @ 1.90GHz
            Intel Processor analysis toolsIntel Processor analysis tools
            CPU Speed2.5 GHz
            Link to Processor SpecificationLink to Processor Specification
            CPU Revision
            CPU Type00
            CPU Family06
            CPU Model45
            CPU Stepping1

             

            WIRED NETWORKING INFORMATION
            Wired Networking ProductIntel(R) Dual Band Wireless-AC 7265
            Driver Version19.50.1.5
            Hardware IDsPCI\VEN_8086&DEV_095A&SUBSYS_50108086&REV_59

             

            WIRELESS NETWORKING INFORMATION
            Wireless Networking Product
            Driver Version
            Hardware IDs{5d624f94-8850-40c3-a3fa-a4fd2080baf3}\vwifimp_wfd

             

             

            • 3. Re: nuc4i5mybe
              rguevara

              Hi miself,

               

              I work for Intel Customer Support and I understand that you have a NUC4i5MYBE. This product is not directly supported by Intel Customer Support and drivers and any other support should be provided by the integrator of the equipment, meaning the company that sold you the system.

              On the other side, if the company that sold you the system is not giving you the support you need, I would recommend that you look for each individual driver on our Drivers & Software web site. for instance: Intel® HD Graphics 4400.

              Would you mind also telling me how did you get this unit? Here is the list of our supported NUC systems: Intel® NUC Boards and Kits Product Specifications

               

              Regards,

              Ronny G

              • 4. Re: nuc4i5mybe
                miselfi

                Hi

                I did bought it from TAROX = Desktop | TAROX AG   in Germany.

                My board is made be intel right, shouldn't have a way to support it? I believe I need to upgrade the BIOS to windows 10 to be fully supported.

                Thanks & Regards

                • 5. Re: nuc4i5mybe
                  Intel Corporation
                  This message was posted on behalf of Intel Corporation

                  Hello miself,

                  As rguevara mentioned, we provide support for the Intel® NUCs listed here, in case your product is not listed, you may contact the system vendor or to get the drivers manually from downloadcenter.intel.com.

                  I hope this information helps.

                  Best Regards,
                  JC