18 Replies Latest reply on Jun 26, 2017 12:05 PM by Intel Corporation

    Image on Display Port turns on and off

    msk.

      Has anyone been facing an issue where the video output goes off and on 20-30 minutes? The monitor doesn't turn off itself, but there is no video output for a few seconds and then it immediately comes back on.

       

      I have tried both Ubuntu 16.04 and Windows 10. I saw the issue happening in both versions.

       

      There are two BenQ monitors connected in the HDMI and Display port. The one connected to display port is presenting this issue.

       

      I have upgraded BIOS and changed operational systems, to see if the problem was in one of them.