problema installazione windows 10 64bit pro

Hello madrak73,

Thank you for contacting Intel Communities.

I understand that when you leave the USB key connected to your Intel® NUC after the 1st reboot, the operating system won't install as it should.

In this case, the correct process to install the operating system is to remove the USB drive after the 1st reboot (during POST) as all the necessary data is already in the device so it doesn't need the USB where the OS is.

I hope this information helps.

Please don't hesitate in replying to this post if you need further assistance.

Regards,
JC

Hi madrak73,

Thanks for the clarification.

Can you please check there isn't any SD card installed?
In addition, can you please load the BIOS defaults? Please also update it if necessary, you may use the F7 BIOS Update Instructions for Intel® NUC.

Please let me know how it goes.

Best Regards,
JC

My opinion? Staying on an old BIOS is even more risky. You will not have the benefit of firmware-level bug fixes, hardware compatibility updates, etc. and etc.

Just saying...

...S

LAN doesn't work in what circumstances?

Hello madrak73,

Were you able to reinstall the OS? Is this how you tested the ethernet?
I recommend checking the following:

1. Is there any LED activity in the ethernet port? You won't be able to confirm connectivity until the OS is installed.
2. Confirm the Ethernet (LAN) is enabled in the BIOS: F2 to get to the BIOS > Advanced > Devices > Onboard Devices.
3. If you are still having issues, perform a BIOS Recovery with security jumper.

Let me know your progress.

Regards,
JC

Hello madrak73,

I am glad to hear the ethernet port is working again.

Just for testing purposes, have you tried a different drive?

Regards,
JC

I will summarize. Do the following:

1. Remove/Disconnect all external devices other than keyboard, mouse and (one) monitor (or TV). reconnect these external devices devices only after installing Windows 10 completely.
2. Clear CMOS: Intel NUC Clearing CMOS.
3. Install (or reinstall, as the case may be) the latest available BIOS (i.e. PY0062.BIO) using the Recovery Method: Intel NUC BIOS Recovery Update Instructions.
4. Enter BIOS Setup (Visual BIOS), set the date and time, use F9 (followed by Y) to reset the BIOS configuration to defaults and then F10 (followed by Y) to save this configuration and exit BIOS Setup.
5. Proceed with Windows installation using USB key. If this will require wired Ethernet, connect it now.

If you still see the Windows installation hang, your only recourse may be to have the NUC replaced. To determine if you are eligible: Determine if Your Product Is Still Under Warranty.

You need to contact Intel Customer Support directly to initiate the replacement process (you cannot do so here). Here is contact information (by geography):

Intel Customer Support Contact Information for US and Canada

Intel Customer Support Contact Information for Europe, Middle East and Africa

Intel Customer Support Contact Information for Asia-Pacific

Intel Customer Support Contact Information for Latin America

Hope this helps,

...S