Thank you for reaching out.
Could you please elaborate a little bit more on your issue and the code you shared on your post? Are you able to use the 950x540x60 without any issue on your personal computer?
How many computers have you used to test the problematic configuration (1280x720x60)? You mention that it works well in some computers, so I would like to know the specs of these computers.
Any little detail will help to understand the issue.
Thank you for sharing this information. Are these the specs of all the PCs? Or, are the PCs that are having issues different in any way? If they are indeed different, we would like you to share the specs of all the different PCs.
If on the other hand all the PCs are the same and the issue is simply that some cameras are not able to use the 1280x720x60 configuration, then there are a couple of things that we can try:
- Update the SR300 drivers or firmware. The DCM on your PC or the camera's firmware might be out of date, you can follow this guide to update them both:
- Update your PC's USB 3.0 driver. Perhaps there is an issue with your PC's USB 3.0 driver that is not allowing this configuration to run normally, therefore you can try updating it to see if this helps with this issue. Go to your PC's manufacturer's website and download/install the latest USB 3.0 driver (it can also be found on the chipset drivers for certain manufacturers).
Let us know.
Last update driver, resulting in a set of SR300 broken. Depth camera can not be used. Has returned.
Recently there is no empty test USB3.0 driver. Wait for time to test.
I'm sorry, I don't understand your last reply. Could you please explain us what you were trying to say?
What do you mean by "...Recently there is no empty test USB3.0 driver…"?
We will be waiting for your response.