This message was posted on behalf of Intel Corporation
We understand you're experiencing poor audio quality when streaming to your Bluetooth* headset.
In order to better assist you, we would like to have some more information:
- What is the brand and model of your Bluetooth* headset?
- Was your audio quality always bad when streaming from this computer, or did the issue begin recently?
- We understand that when you use your mobile phone to stream audio to your headset, the quality is ok, correct?
- Please download and run the Intel® System Support Utility. This application will scan your system and allow you to save your current hardware configuration into a report. Please share this file with us by switching over to the advanced editor while replying.
We look forward to hearing back from you.