7 Replies Latest reply on May 3, 2017 12:44 PM by Intel Corporation

    can't install graphic driver on windows 7 64 bit system

    yeparticle

      Hi,

       

      I bought a laptop (acer E5-575-57MJ) and I reinstall the system of windows7 64 bit. According to the seller, the graphic card is Intel HD graphics 620. But I can not install the driver for WIN7-64 ultimate system. I tried the driver utility, I also tried to download the driver from your website and install manually. It shows that "does not meet the minimum requirements". hardware ID is

       

      PCI\VEN_8086&DEV_5916&REV_02

      PCI\VEN_8086&DEV_5916

      PCI\VEN_8086&CC_030000

      PCI\VEN_8086&CC_0300

      PCI\VEN_8086

      PCI\CC_030000&DT_9

      PCI\CC_030000

      PCI\CC_0300&DT_9

      PCI\CC_0300