4 Replies Latest reply on May 2, 2017 7:41 AM by Intel Corporation

    Can't uninstall, can't reinstall

    pocketdrummer

      I got a message in the Samsung Magician application saying that I needed to update the Rapid Storage driver in order for the SSD to function properly. I downloaded the newest version from Intel and tried to install it, but it failed. The logs show it wasn't able to roll back either. I don't have rapid storage in my app list, so I can't uninstall it, and I can't seem to find it in the device manager even though Driver View shows it loaded. I tried installing the original version I had from the Asus downloads site, but that now fails to install as well. I'm at a loss, and I don't know what to do to get this resolved.

       

      DISM.exe returned the following:

       

      C:\WINDOWS\system32>DISM.exe /Online /Cleanup-image /Scanhealth

       

       

      Deployment Image Servicing and Management tool

      Version: 10.0.15063.0

       

       

      Image Version: 10.0.15063.0

       

       

      [==========================100.0%==========================] The component store is repairable.

      The operation completed successfully.

       

       

      C:\WINDOWS\system32>DISM.exe /Online /Cleanup-image /Restorehealth

       

       

      Deployment Image Servicing and Management tool

      Version: 10.0.15063.0

       

       

      Image Version: 10.0.15063.0

       

       

      [===========================98.4%========================= ]

      Error: 0x800f081f

       

       

      The source files could not be found.

      Use the "Source" option to specify the location of the files that are required to restore the feature. For more information on specifying a source location, see http://go.microsoft.com/fwlink/?LinkId=243077.

       

       

      The DISM log file can be found at C:\WINDOWS\Logs\DISM\dism.log