8 Replies Latest reply on Apr 25, 2017 12:36 PM by Intel Corporation

    NUC5i5RYH Win10 x64 audio problem

    forestial

      When I am listening to music on iTunes or youtube, and I reload a webpage, I get a lot of distortion of the sound.  I am listening on headphones plugged into the 3.5mm audio jack.

       

      When the page finishes loading the distortion stops.  Happens the same whether using Chrome or Edge. 

       

      Other network access (like downloading a file using a powershell command) does not cause the issue.

       

      I have updated the BIOS to the latest available.  The audio device (Realtek High Definition Audio) reports that it has the most up to date driver.

       

      NUC5i5RYH

      16GB Ram

      C: drive is Samsung 850 EVO SSD

      D: drive is 2TB Seagate HDD

       

      Any ideas what may be causing this?  Some interaction between audio and video when the page is being rendered perhaps?