For the last month or two I have an issue where the latest versions of Firefox randomly will turn the whole window black including the tabs and address bar (although you can still vaguely see a little of their outline). While this is happening I can still blindly find and copy urls from the address bar. I have googled and this seems to be a common issue with no particular fix. This can happen with one tab open very early on in the browsing session or it can happen after a long browsing session with multiple tabs open - it doesn't seem related to stress or particular websites. Sometimes the during the onset of this issue I can still see the minimise/maximise/close buttons and if I minimise then bring window back up it clears it and I can continue on but most of the time the black stays and I have to close and reopen Firefox. I don't have a screenshot at the moment but I should be able to capture one and add it however it's very similar to what you see if you look at Google Image Search for 'firefox black screen' - it's mostly just black, not a whole lot to see anyway
I have tried disabling "Use hardware acceleration when available" in Firefox however the issue still occurs sometimes and also the performance of Firefox drops on more intensive pages. I have tried using the latest version of the HD 530 graphics driver from my motherboard manufacturers website (WIN64_126.96.36.19941) and I have also tried the latest driver from intel (win64_188.8.131.5227) and the issue is the same with both drivers. Before installing the drivers I have uninstalled the old ones using the Display Driver Uninstaller software from MajorGeeks while running Windows in Safe Mode. I use Chrome also but the issue does not occur there and the performance of the browser is fine, however I prefer Firefox's look and feel with the classic search bar.
Answers (N/A if not applicable)
Provide a detailed description of the issue
Please place an X to the right of the option showing how often you see this issue using specific steps. (Ex: 'Every few times a game is started it flickers.' <- This would be "Often")
Often (51-99%): X
Very Sporadic (<20%):
Brand and Model of the system.
custom build. intel i3 6100 (3.70GHz)
Hybrid or switchable graphics system?
intel HD 530
Make and model of any Displays that are used to see the issue (see note2 below).
EFP - Kogan 27" Cinema Display WQHD 2560x1440 IPS LED
How much memory [RAM] in the system (see note2 below).
16GB (shared with onboard graphics)
Provide any other hardware needed to replicate the issue.
HDMI cable connecting PC to monitor.
Hardware Stepping (see note1 below).
Operating System version (see note2 below).
Windows 8.1 Pro 64 bit
VBIOS (video BIOS) version. This can be found in “information page” of CUI (right click on Desktop and select “Graphics Properties”.
Unsure where to find this. Under Information center it says Graphics Output Protocol (GOP) Version: 9.0.1052
Graphics Driver version; for both integrated Intel and 3rd party vendors (see note2 below).
SW or Apps version used to replicate the issue.
Firefox 52.0.2 (32 bit)
Single display, clone, or extended (see note2 below).
Display resolution & refresh rate setting of each display (see note2 below).
2560x1440 @ 60hz
AC or DC mode, i.e. is power cable plugged in or not?
AC. Power cable plugged in
How to repro
Please provide steps to replicate the issue. These steps are very crucial to finding the root cause and fix.