This message was posted on behalf of Intel Corporation
DAP, Thank you very much for joining the Intel® NUC communities.
Besides the information requested previously by N. Scott Pearson, we also wanted to know which Windows version are you using?
A BIOS update will be a good thing to try as well.
Instructions to do a BIOS update using the F7 method:
This is the .BIO file needed, 0059 latest:
Please let us know the results of trying the update.
Any further questions, please let me know.