6 Replies Latest reply on Apr 13, 2017 9:16 AM by Intel Corporation

    S3500 SSDSC1NB240G401 Firmware update issue


      Hi. I'm trying to update the firmware on a S3500. I have two different cables that connect to it. This and this.


      For the USB adapter, my computer will recognize the drive but Intel SSD Toolbox won't.


      For the Sata to Micro Sata cable, this computer doesn't pick it up at all. It's running windows 7 with C220 Chipset Family SATA AHCI Controller.


      I've tested the Sata-Micro Sata cable on an older PC running XP and while the computer and intel toolbox will recognize the drive, the intel program gives connection issue error when trying to update the firmware.


      Any thoughts on this or maybe there is a better cable out there? Thanks for your time and help.