4 Replies Latest reply on Apr 18, 2017 4:27 PM by Intel Corporation

    igdimdum32.dll crash when running my software

    msaunders

      Hi,

       

      I currently run a custom piece of software and on the new PC's I am being supplied they have win 10 64bit and the Intel HD 530 graphics driver.

       

      When I run my software I get a software has stop responding message.

       

      Windows event viewer shows the below..

       

      I have the latest drivers .... - (21.20.16.4627)

       

      Can anyone please help...

       

       

      EVENT VIEWER INFO

       

      Source

       

       

      Summary
      APPCRASH

      Date
      10/04/2017 13:12

      Status
      Report sent

      Description
      Stopped working
      Faulting Application Path:

      Problem signature
      Problem Event Name: APPCRASH
      Application Name:
      Application Version: 2.2.4.0
      Application Timestamp: 58a239ba
      Fault Module Name: igdumdim32.dll
      Fault Module Version: 21.20.16.4627
      Fault Module Timestamp: 58c19fa7
      Exception Code: c0000094
      Exception Offset: 00087e42
      OS Version: 10.0.14393.2.0.0.256.48
      Locale ID: 2057