You cannot add or install this adapter yourself. Only OEMs and Integrators are allowed to install these cards.
Regarding the card not working properly:
Contact the laptop manufacturer for further support.
This message was posted on behalf of Intel Corporation
As doc mentioned, we do not support custom integration of Intel® Wireless adapters, we advise you to contact the Computer Manufacturer Support for assistance so they can let you know if this adapter is supported with your PC and how to perform a successful installation.
In our best effort, we checked the picture from device manager and there is no reference about the Bluetooth Radio, or any unknown device, so your PC does not seem to be detecting it. To discard this, try installing the Download Intel® Wireless Bluetooth® Software for Windows® 10 . For further assistance, please contact your PC manufacturer.