4 Replies Latest reply on Apr 10, 2017 12:42 PM by Intel Corporation

    Minecraft is crashing on windows 10

    djrondon

      I  think it's very funny.. I have a dual boot. On Linux it Works well.

      But on Windows 10. It crashes.

      Can you help with it ?

      Here is the log

       

      ---- Minecraft Crash Report ----
      // I'm sorry, Dave.

      Time: 4/8/17 7:48 AM
      Description: Initializing game

      org.lwjgl.LWJGLException: Pixel format not accelerated
      at org.lwjgl.opengl.WindowsPeerInfo.nChoosePixelFormat(Native Method)
      at org.lwjgl.opengl.WindowsPeerInfo.choosePixelFormat(WindowsPeerInfo.java:52)
      at org.lwjgl.opengl.WindowsDisplay.createWindow(WindowsDisplay.java:247)
      at org.lwjgl.opengl.Display.createWindow(Display.java:306)
      at org.lwjgl.opengl.Display.create(Display.java:848)
      at org.lwjgl.opengl.Display.create(Display.java:757)
      at org.lwjgl.opengl.Display.create(Display.java:739)
      at bes.ap(SourceFile:600)
      at bes.an(SourceFile:436)
      at bes.a(SourceFile:383)
      at net.minecraft.client.main.Main.main(SourceFile:124)


      A detailed walkthrough of the error, its code path and all known details is as follows:
      ---------------------------------------------------------------------------------------

      -- Head --
      Thread: Client thread
      Stacktrace:
      at org.lwjgl.opengl.WindowsPeerInfo.nChoosePixelFormat(Native Method)
      at org.lwjgl.opengl.WindowsPeerInfo.choosePixelFormat(WindowsPeerInfo.java:52)
      at org.lwjgl.opengl.WindowsDisplay.createWindow(WindowsDisplay.java:247)
      at org.lwjgl.opengl.Display.createWindow(Display.java:306)
      at org.lwjgl.opengl.Display.create(Display.java:848)
      at org.lwjgl.opengl.Display.create(Display.java:757)
      at org.lwjgl.opengl.Display.create(Display.java:739)
      at bes.ap(SourceFile:600)
      at bes.an(SourceFile:436)

      -- Initialization --
      Details:
      Stacktrace:
      at bes.a(SourceFile:383)
      at net.minecraft.client.main.Main.main(SourceFile:124)

      -- System Details --
      Details:
      Minecraft Version: 1.11.2
      Operating System: Windows 10 (x86) version 10.0
      Java Version: 1.8.0_121, Oracle Corporation
      Java VM Version: Java HotSpot(TM) Client VM (mixed mode), Oracle Corporation
      Memory: 16666040 bytes (15 MB) / 61075456 bytes (58 MB) up to 518979584 bytes (494 MB)
      JVM Flags: 2 total; -XX:HeapDumpPath=MojangTricksIntelDriversForPerformance_javaw.exe_minecraft.exe.heapdump -Xmx512M
      IntCache: cache: 0, tcache: 0, allocated: 0, tallocated: 0
      Launched Version: 1.11.2
      LWJGL: 2.9.4
      OpenGL: ~~ERROR~~ RuntimeException: No OpenGL context found in the current thread.
      GL Caps:
      Using VBOs: Yes
      Is Modded: Probably not. Jar signature remains and client brand is untouched.
      Type: Client (map_client.txt)
      Resource Packs:
      Current Language: ~~ERROR~~ NullPointerException: null
      Profiler Position: N/A (disabled)
      CPU: <unknown>

        • 1. Re: Minecraft is crashing on windows 10
          Al Hill

          What is the complete processor model number?

           

          Doc

          • 2. Re: Minecraft is crashing on windows 10
            djrondon

            My processor is Mobile Intel(R) 4 Series Express Chipset Family.

             

            I've tried to update the driver to use from Intel, but Windows 10 doesn't update it.

            Gives an  error.

             

            Do you want the log ?

             

            [0924:1564][2017-04-08T08:11:48]i001: Burn v3.7.1224.0, Windows v6.2 (Build 9200: Service Pack 0), path: C:\Users\ninap\Downloads\Intel Components\SetupChipset.exe, cmdline: ''

            [0924:1564][2017-04-08T08:11:48]i000: Initializing string variable 'IIF_ProductVersion' to value '10.1.1.14'

            [0924:1564][2017-04-08T08:11:48]i000: Initializing string variable 'IIF_InstallerVersion' to value '3.1.6'

            [0924:1564][2017-04-08T08:11:48]i000: Initializing string variable 'IIF_ExtractionMapping_SetupChipsetx86.msi' to value ';NullDrivers.cab;NOT VersionNT64'

            [0924:1564][2017-04-08T08:11:48]i000: Initializing string variable 'IIF_ExtractionMapping_SetupChipsetx64.msi' to value ';NullDrivers.cab;VersionNT64'

            [0924:1564][2017-04-08T08:11:48]i000: Setting string variable 'WixBundleLog' to value 'C:\Users\ninap\AppData\Local\Temp\Intel\Logs\Chipset_20170408081148.log'

            [0924:1564][2017-04-08T08:11:48]i000: Setting string variable 'WixBundleOriginalSource' to value 'C:\Users\ninap\Downloads\Intel Components\SetupChipset.exe'

            [0924:1564][2017-04-08T08:11:48]i052: Condition 'VersionNT >= v6.1 OR (VersionNT = v6.0 AND NTProductType = 3)' evaluates to true.

            [0924:1564][2017-04-08T08:11:48]i000: Setting string variable 'WixBundleName' to value 'Intel(R) Chipset Device Software'

            [0924:1564][2017-04-08T08:11:48]i000: Loading managed bootstrapper application.

            [0924:1564][2017-04-08T08:11:48]i000: Creating BA thread to run asynchronously.

            [0924:1ED8][2017-04-08T08:11:48]i000: ** MBA ** Command line:

            [0924:1ED8][2017-04-08T08:11:49]i000: Setting string variable 'WixBundleName' to value 'Software de dispositivo do Chipset Intel®'

            [0924:1ED8][2017-04-08T08:11:49]i000: ** MBA ** Calling Engine.Detect()

            [0924:1564][2017-04-08T08:11:49]i100: Detect begin, 3 packages

            [0924:1564][2017-04-08T08:11:49]i000: Registry key not found. Key = 'SOFTWARE\Microsoft\NET Framework Setup\NDP\v3.5'

            [0924:1564][2017-04-08T08:11:49]i000: Setting string variable 'DotNet40Client' to value '1'

            [0924:1564][2017-04-08T08:11:49]i000: Setting string variable 'DotNet40Full' to value '1'

            [0924:1564][2017-04-08T08:11:49]i000: Setting string variable 'DotNet45' to value '460798'

            [0924:1564][2017-04-08T08:11:49]i052: Condition 'DotNet35 OR DotNet40Client OR DotNet40Full OR (DotNet45 >= 378389)' evaluates to true.

            [0924:1564][2017-04-08T08:11:49]i101: Detected package: DotNet45, state: Present, cached: None

            [0924:1564][2017-04-08T08:11:49]i101: Detected package: SetupChipsetx86.msi, state: Absent, cached: None

            [0924:1564][2017-04-08T08:11:49]i104: Detected package: SetupChipsetx86.msi, feature: NullDriverFeature, state: Absent

            [0924:1564][2017-04-08T08:11:49]i104: Detected package: SetupChipsetx86.msi, feature: PackageVersionFeature, state: Absent

            [0924:1564][2017-04-08T08:11:49]i104: Detected package: SetupChipsetx86.msi, feature: LicenseAgreementFeature, state: Absent

            [0924:1564][2017-04-08T08:11:49]i101: Detected package: SetupChipsetx64.msi, state: Absent, cached: None

            [0924:1564][2017-04-08T08:11:49]i104: Detected package: SetupChipsetx64.msi, feature: NullDriverFeature, state: Absent

            [0924:1564][2017-04-08T08:11:49]i104: Detected package: SetupChipsetx64.msi, feature: PackageVersionFeature, state: Absent

            [0924:1564][2017-04-08T08:11:49]i104: Detected package: SetupChipsetx64.msi, feature: LicenseAgreementFeature, state: Absent

            [0924:1564][2017-04-08T08:11:49]i199: Detect complete, result: 0x0

            [0924:1564][2017-04-08T08:11:58]i200: Plan begin, 3 packages, action: Install

            [0924:1564][2017-04-08T08:11:58]w321: Skipping dependency registration on package with no dependency providers: DotNet45

            [0924:1564][2017-04-08T08:11:58]i052: Condition 'NOT VersionNT64' evaluates to true.

            [0924:1564][2017-04-08T08:11:58]i204: Plan 3 msi features for package: SetupChipsetx86.msi

            [0924:1564][2017-04-08T08:11:58]i203: Planned feature: NullDriverFeature, state: Absent, default requested: Unknown, ba requested: Unknown, execute action: None, rollback action: None

            [0924:1564][2017-04-08T08:11:58]i203: Planned feature: PackageVersionFeature, state: Absent, default requested: Unknown, ba requested: Unknown, execute action: None, rollback action: None

            [0924:1564][2017-04-08T08:11:58]i203: Planned feature: LicenseAgreementFeature, state: Absent, default requested: Unknown, ba requested: Unknown, execute action: None, rollback action: None

            [0924:1564][2017-04-08T08:11:58]i000: Setting string variable 'WixBundleRollbackLog_SetupChipsetx86.msi' to value 'C:\Users\ninap\AppData\Local\Temp\Intel\Logs\Chipset_20170408081148_0_SetupChipsetx86.msi_rollback.log'

            [0924:1564][2017-04-08T08:11:58]i000: Setting string variable 'WixBundleLog_SetupChipsetx86.msi' to value 'C:\Users\ninap\AppData\Local\Temp\Intel\Logs\Chipset_20170408081148_0_SetupChipsetx86.msi.log'

            [0924:1564][2017-04-08T08:11:58]i052: Condition 'VersionNT64' evaluates to false.

            [0924:1564][2017-04-08T08:11:58]i204: Plan 3 msi features for package: SetupChipsetx64.msi

            [0924:1564][2017-04-08T08:11:58]i203: Planned feature: NullDriverFeature, state: Absent, default requested: Unknown, ba requested: Unknown, execute action: None, rollback action: None

            [0924:1564][2017-04-08T08:11:58]i203: Planned feature: PackageVersionFeature, state: Absent, default requested: Unknown, ba requested: Unknown, execute action: None, rollback action: None

            [0924:1564][2017-04-08T08:11:58]i203: Planned feature: LicenseAgreementFeature, state: Absent, default requested: Unknown, ba requested: Unknown, execute action: None, rollback action: None

            [0924:1564][2017-04-08T08:11:58]i201: Planned package: DotNet45, state: Present, default requested: Present, ba requested: Present, execute: None, rollback: None, cache: No, uncache: No, dependency: None

            [0924:1564][2017-04-08T08:11:58]i201: Planned package: SetupChipsetx86.msi, state: Absent, default requested: Present, ba requested: Present, execute: Install, rollback: Uninstall, cache: Yes, uncache: No, dependency: Register

            [0924:1564][2017-04-08T08:11:58]i201: Planned package: SetupChipsetx64.msi, state: Absent, default requested: Absent, ba requested: Absent, execute: None, rollback: None, cache: No, uncache: No, dependency: None

            [0924:1564][2017-04-08T08:11:58]i299: Plan complete, result: 0x0

            [0924:1ED8][2017-04-08T08:11:58]i000: Setting string variable 'IIF_MSI_SWITCHES' to value ''

            [0924:1ED8][2017-04-08T08:11:58]i000: ** MBA ** Getting window handle.

            [0924:1ED8][2017-04-08T08:11:58]i000: ** MBA ** Calling Engine.Apply(). Window handle: 67000

            [0924:1564][2017-04-08T08:11:58]i300: Apply begin

            [1BB0:1F88][2017-04-08T08:12:02]i000: Caching bundle from: 'C:\Users\ninap\AppData\Local\Temp\{619e726e-d2b4-4e28-9568-c964fd81ee6c}\.be\SetupChipset.exe' to: 'C:\ProgramData\Package Cache\{619e726e-d2b4-4e28-9568-c964fd81ee6c}\SetupChipset.exe'

            [1BB0:1F88][2017-04-08T08:12:02]i320: Registering bundle dependency provider: {619e726e-d2b4-4e28-9568-c964fd81ee6c}, version: 10.1.1.14

            [1BB0:0F2C][2017-04-08T08:12:02]i305: Verified acquired payload: SetupChipsetx86.msi at path: C:\ProgramData\Package Cache\.unverified\SetupChipsetx86.msi, moving to: C:\ProgramData\Package Cache\{23312E5E-F714-4F0B-97F5-4A7E2DEFE61E}v10.1.1.14\SetupChipsetx86.msi.

            [1BB0:0F2C][2017-04-08T08:12:02]i305: Verified acquired payload: cabA9830D1E045920352D173D823C384C77 at path: C:\ProgramData\Package Cache\.unverified\cabA9830D1E045920352D173D823C384C77, moving to: C:\ProgramData\Package Cache\{23312E5E-F714-4F0B-97F5-4A7E2DEFE61E}v10.1.1.14\media1.cab.

            [1BB0:1F88][2017-04-08T08:12:02]i323: Registering package dependency provider: {23312E5E-F714-4F0B-97F5-4A7E2DEFE61E}, version: 10.1.1.14, package: SetupChipsetx86.msi

            [1BB0:1F88][2017-04-08T08:12:02]i301: Applying execute package: SetupChipsetx86.msi, action: Install, path: C:\ProgramData\Package Cache\{23312E5E-F714-4F0B-97F5-4A7E2DEFE61E}v10.1.1.14\SetupChipsetx86.msi, arguments: ' MSIFASTINSTALL="7" IIF_MSI_SWITCHES="" ARPSYSTEMCOMPONENT="1"'

            [1BB0:1F88][2017-04-08T08:12:10]e000: Error 0x80070643: Failed to install MSI package.

            [1BB0:1F88][2017-04-08T08:12:10]e000: Error 0x80070643: Failed to execute MSI package.

            [0924:1564][2017-04-08T08:12:10]e000: Error 0x80070643: Failed to configure per-machine MSI package.

            [0924:1564][2017-04-08T08:12:10]i319: Applied execute package: SetupChipsetx86.msi, result: 0x80070643, restart: None

            [0924:1564][2017-04-08T08:12:10]e000: Error 0x80070643: Failed to execute MSI package.

            [1BB0:1F88][2017-04-08T08:12:10]i301: Applying rollback package: SetupChipsetx86.msi, action: Uninstall, path: C:\ProgramData\Package Cache\{23312E5E-F714-4F0B-97F5-4A7E2DEFE61E}v10.1.1.14\SetupChipsetx86.msi, arguments: ' MSIFASTINSTALL="7" IIF_MSI_SWITCHES="" ARPSYSTEMCOMPONENT="1"'

            [1BB0:1F88][2017-04-08T08:12:12]e000: Error 0x80070643: Failed to uninstall MSI package.

            [1BB0:1F88][2017-04-08T08:12:12]e000: Error 0x80070643: Failed to execute MSI package.

            [0924:1564][2017-04-08T08:12:12]e000: Error 0x80070643: Failed to configure per-machine MSI package.

            [0924:1564][2017-04-08T08:12:12]i319: Applied rollback package: SetupChipsetx86.msi, result: 0x80070643, restart: None

            [1BB0:1F88][2017-04-08T08:12:12]i329: Removed package dependency provider: {23312E5E-F714-4F0B-97F5-4A7E2DEFE61E}, package: SetupChipsetx86.msi

            [1BB0:1F88][2017-04-08T08:12:12]i351: Removing cached package: SetupChipsetx86.msi, from path: C:\ProgramData\Package Cache\{23312E5E-F714-4F0B-97F5-4A7E2DEFE61E}v10.1.1.14\

            [1BB0:1F88][2017-04-08T08:12:12]i330: Removed bundle dependency provider: {619e726e-d2b4-4e28-9568-c964fd81ee6c}

            [1BB0:1F88][2017-04-08T08:12:12]i352: Removing cached bundle: {619e726e-d2b4-4e28-9568-c964fd81ee6c}, from path: C:\ProgramData\Package Cache\{619e726e-d2b4-4e28-9568-c964fd81ee6c}\

            [0924:1564][2017-04-08T08:12:12]i000: ** MBA ** Apply complete. Status: '-2147023293' Restart: 'None' Result: 'None'

            [0924:1564][2017-04-08T08:12:12]i399: Apply complete, result: 0x80070643, restart: None, ba requested restart:  No

            [0924:1ED8][2017-04-08T08:12:12]e000: ** MBA ** Erro desconhecido.

            • 3. Re: Minecraft is crashing on windows 10
              Al Hill

              That is not the processor model number.  However, it is enough.  Your Mobile 4 series express chipset is not supported on Windows 10.

               

              Look WAY DOWN this page under Legacy Intel Graphics productsSupported Operating Systems for Intel® Graphics Products

               

              Doc

              • 4. Re: Minecraft is crashing on windows 10
                Intel Corporation
                This message was posted on behalf of Intel Corporation

                Thank you very much to for the information provided above.
                 
                ,Thank you very much for joining the Intel® graphics communities.
                 
                As you can confirm on the link provided above, there are no drivers available for Windows® 10, just in case, on the link below you will see the drivers we have available for Mobile Intel® 4 Series Express Chipset Family:
                https://downloadcenter.intel.com/product/81507/Graphics-Drivers-for-Mobile-Intel-4-Series-Express-Chipset-Family
                 
                Any further questions, please let me know.
                 
                Regards,
                Alberto