2 Replies Latest reply on Apr 13, 2017 12:24 PM by Intel Corporation

    Never update software! Lesson learned.

    ank88

      I made the mistake to update the Intel video driver from the official Dell driver support page and now I have flickering issues in games.

      This is happening everywhere now, not just Intel. Every freaking software I update and on any device, chances are 80% that it brings up more issues. What happened to the world that it reached such ridiculously high level of programming incompetence ?

        • 1. Re: Never update software! Lesson learned.
          Intel Corporation
          This message was posted on behalf of Intel Corporation

          Hello ank88,
           
          I understand after you updated the graphics driver screen flickers while gaming.
           
          Let me apologize for any inconvenience this issue may be causing to you.
           
          In order to help you better I would like to gather more information about the configuration you have in the computer.  Please attach to this thread the .xml file the Intel® System Support Utility will generate https://downloadcenter.intel.com/download/25293/Intel-System-Support-Utility
           
          Let me also know the name of the computer games you are having troubles with.
           
          To attach a file, you must click “Use Advanced Editor” on the upper right hand corner of the response box, then the “attach” option will appear on the bottom right hand corner of the response box.
           
          Regards,
          Fred

          • 2. Re: Never update software! Lesson learned.
            Intel Corporation
            This message was posted on behalf of Intel Corporation

            Hello ank88,
             
            I was wondering if you still need assistance with the flickering issue you are having while gaming.  In case you still need assistance please provide the Intel® System Support Utility and also the name of the computer games you are having troubles with.
             
            Regards,
            Fred