2 Replies Latest reply on Apr 12, 2017 4:23 PM by Intel Corporation

NUC5i5RYH Dual screen = Projector

srb1n Apr 4, 2017 11:01 PM

I've got three issues with these NUC's, I'm presently deploying hundreds of these units across multiple sites with Windows 7.

I will only address my first issue today: On start-up with dual monitors attached, I've tried both: mini display port to full display port or mini DP to DVI on the first screen and mini HDMI to DVI on the second. The system boots but all I can see is the white mouse curser on a black background - extended desktop works on both screens as the mouse is able to move between both screens, if I disconnect the MDP and reconnect it (straight away) - Windows login appears. Please note it doesn't do it all the time.

Regards

Srb1n

1. Re: NUC5i5RYH Dual screen = Projector

Apr 5, 2017 10:37 AM (in response to srb1n)

This message was posted on behalf of Intel Corporation

Hello srb1n,

Thank you for contacting Intel Communities.

In this case, I would recommend installing the latest graphics driver:

Intel® Graphics Driver for Windows* [15.40] Version: 15.40.34.4624 (Latest) Date: 3/30/2017

And also to have the latest BIOS (in case you have an older version):

BIOS Update [RYBDWi35.86A] Version: 0362 (Latest) Date: 1/18/2017

In addition, please check this article regarding setting up multiple displays.

Please let me know how it goes.

Regards,
JC
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2. Re: NUC5i5RYH Dual screen = Projector

Apr 12, 2017 4:23 PM (in response to srb1n)

This message was posted on behalf of Intel Corporation

Hello srb1n,

I was reviewing this thread and I wanted to know if you need further assistance?

If so, please don't hesitate in replying to this post.

Regards,
JC
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