9 Replies Latest reply on Apr 18, 2017 4:46 AM by johonathan

    NUC7i3BNH server shuts down when turning off monitor, VNC black screen

    johonathan

      Hi!

       

      I have some problems with my NUC7i3BNH.

       

      I'm using it as a HTPC / server / plex media server, but as soon as i turn off the TV connected to it via HDMI the entire computer freezes.

      I can't connect to the server at all. When trying to connect via VNC the screen is all black, i can't even connect to the plex server.

       

      When the TV is on, everything works like normal. I can connect via VNC and plex.

       

      If i turn off the TV for a while, not sure how long, and start it again, i get no signal. I then have to force reboot holding the power button.

       

      I have tried playing with settings in the bios with no luck.

       

      I have turned off loginrequirements for windows 10 and all sleep options is set to Never.

       

      Bios: BNKBL357.86A (version 0042)

      Graphics drivers: 15.45.14.4590

       

      I have installed all the latest drivers available here:

      Downloads for Intel® NUC Kit NUC7i5BNH

       

      OS: Windows 10 pro

      Resolution: 3840x2160 @ 60Hz via HDMI